Frequently Asked Questions
Everything you need to know about Bracksley scarves, shipping and returns.
Shipping & Delivery
How do I track my order?
Once your order ships, you'll receive an email with your tracking number.
How long is delivery?
Processing takes 1–2 business days; delivery 6–9 business days. Shipping is always free.
What payment methods do you accept?
Credit card, PayPal, Apple Pay and Google Pay — all encrypted and secure.
Product & Material
What are the scarves made of?
A premium satin-weave fabric with a lustrous finish — silky-soft hand-feel and a hand-rolled hem.
What size are the scarves?
27 × 27 in (70 × 70 cm) — the ideal square for versatile knotting at the neck, in the hair or on a bag.
Will the color fade?
With proper care the satin sheen and colors stay vibrant for a long time.
Care & Styling
How do I care for my scarf?
Hand wash cold, lay flat to dry, iron on low.
How can I wear it?
At the neck, in the hair, on a bag, at the wrist, or as a belt accent — one scarf, many looks.
Returns
Can I return my order?
Yes — you have 30 days from delivery to return unworn items in original condition.
Who pays for return shipping?
Return shipping is arranged and covered by the customer. We recommend a tracked service.
Gifts & Contact
Do the scarves make a good gift?
Absolutely — beautifully presentable, the scarf that always lands.
How do I reach support?
Email support@bracksley.com, Monday–Friday 9am–6pm ET. We reply within 24 hours on business days.