Frequently Asked Questions
Everything you need to know about Bracksley scarves, shipping and returns.
Shipping & Delivery
How do I track my order?
Once your order ships, you'll receive an email with your tracking number.
How long is delivery?
Processing takes 1–2 business days; delivery 5 to 9 business days. Shipping is always free.
Where do you ship?
We currently ship across the United States.
Care & Styling
How do I care for my scarf?
Hand wash cold, lay flat to dry, iron on low.
How can I wear it?
At the neck, in the hair, on a bag, at the wrist, or as a headscarf — one scarf, many looks.
What size are the scarves?
27 × 27 in (70 × 70 cm) — the ideal square for versatile knotting.
Will the colors fade?
With proper care, the colors and sheen stay vibrant for a long time.
Returns
What's your return policy?
You have 14 days from delivery to return unworn items in original condition.
Who pays for return shipping?
Return shipping is arranged and covered by the customer. We recommend a tracked service.
Payment & Contact
What payment methods do you accept?
Visa, Mastercard, PayPal, Apple Pay and Google Pay — all securely encrypted.
How do I reach support?
Email support@bracksley.com, Monday–Friday 9am–6pm ET. We reply within 24 hours on business days.